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TELUS of Canada sees growth in hosted services double with Cortex
“Cortex typically supports new Microsoft releases within 90 days – which is twice as fast as our previous control panel vendor.” TELUS hosted service customers are embracing the self-service capability...
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Why Datagate? Why Now?
People ask me what the logic is behind Enprise Group acquiring Cloud Portal provider, Datagate Innovation Ltd. Here is the background; Datagate Innovation Ltd is an early-stage, cloud-software...
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CEO changes at Enprise and Datagate
There is a lot happening at Enprise this week! After almost thirteen years as the CEO of Enprise, I have decided to change my focus at this time to become the full-time CEO of our high-growth...
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The Convergence of IT, Telecommunications and Electricity
This is a time of great opportunity and also great risk of disruption, for businesses working in the fields of IT services, Telephony and Electricity. Each of these three industries on their own are...
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Five changes in the market that underpin the value of Datagate
I get asked why I stood down from my role as CEO of Enprise Group and diverted my focus and investment to Datagate, which at the time, was the newest and smallest of Enprise’s businesses. I did this...
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Datagate’s “Ecosystem-as-a-Service” Strategy
The path to value creation in business is very much about managing and balancing your tactical everyday decisions with the strategic big picture of where you are heading. A year ago, I took on the CEO...
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MSPs champion Telco sales
Managed Service Providers (MSPs) are making major gains in the business and government telephony markets, as customers show a clear preference to buy their IT and telephony services from a single...
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Dimension Data successfully brings telco services to NZ clients, with Datagate
This week at Datagate, we published a case study detailing our successful partnership with Dimension Data New Zealand and Spark Wholesale, in bringing a full telco service offering to Dimension Data’s...
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Paradox of the Telecom Sector
The telecom sector is facing a paradoxical mix of circumstances. On one hand it provides the mission-critical technology platform for innovation, growth and disruption across nearly every industry;...
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MSPs are Trusted Advisers, Solution Aggregators
The ever-increasing economy of scale of the Cloud is driving the business computing world towards fewer, larger vendors offering massively scale-able public-cloud platform services, while at the same...
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Why “owning” the customer relationship is so important for service re-sellers
Sales and billing models have been top of mind for me recently, particularly as Datagate is in the process of expanding into the North American market and getting an understanding the dynamics of the...
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The Age of the IT Service Re-seller
New business models appear as the technology landscape evolves. Most of the sales and service companies within the ICT sector have now evolved into service re-sellers, or service aggregators. This is...
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Differentiation critical in commodity markets
Any business that supplies a product or service that cannot be differentiated against its competitors is at risk of being undercut and thereby losing its customers. Commodity markets, such as...
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Success with Usage-based Billing
With the rapid growth of the “as-a-service” business model and the abundance of new services enabled by the Internet and mobile apps, it’s fair to say that there has been a major mindset shift in the...
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